NARWAL Freo X10 Pro Robot Vacuum and Mop Combo, 11,000Pa Suction, DualFlow Tangle-Free System, MopExtend Edge Cleaning, Self-Emptying, Auto Mop Wash & Dry, LiDAR Navigation, for Pet Hair & Hard Floors

Quality of life game changer
I am extremely satisfied with this robot vacuum and mop. The set up was easy, the app is user friendly and the features are exactly what I was looking for. I owned 2 robots with a “mopping” function prior to this one and the Narwal surpasses them in quality, battery life and effectiveness. I have kids and dogs and run the “vacuum and mop” feature nightly. I love waking up to clean floors and the self cleaning features make it all the more effortless. When I did encounter an issue, after almost a year of daily use, customer service was prompt and efficient.

Indispensable; effective; easy
Hello, freedom.As with anything, read & follow directions; pay attention to maintenance which is easy. This was simple for me from the start. We have no carpet or rugs but do have Chilewich woven (plastic) ‘rugs’ in kitchen, kitchen dining/den on the hardwoods. Our home is what one call high end, modern, & an expensive build and furnishings, no clutter, no cords, an occasionally a left out dog toy but Narwal figures it out. Narwal even gets dog hair near baseboards and kick plates in kitchen due to its good suction. The low profile of the machine fits under lots of the furniture and does not damage baseboards or Western Windows that extend to floor. Tip: Using ‘vacuum AND mop’ instead of ‘vacuum THEN mop’ is NOT recommended by me because I wasn’t satisfied with the occasional dog hair strands left behind in that mode. Use the THEN mode. We have a mini-Australian shepherd Customize room assignment so that areas are done overnight without tank running out of water. I spend like 5 minutes checking tanks and checking area before I run it overnight. Once I had my rooms/zones customized, the App is so easy that I pick and choose what I want it to run overnight PRN but you can easily set up a schedule. The app is not cluttered and depends on icons but its quick to learn. I found that using my iPad made customizing the zones/rooms easier than doing it on my iPhone due to screen size but use the phone app for everything else. This is saving my back and saving me time. We had to set zones so that the dog does not hear it around the stairs or bedroom door and bark but NP, still saves so much effort and no housekeepers that ram windows and baseboards and furniture needed. Narwal is easier and cleaner than housekeepers. I love this!

I have had experience with robotic vacuum cleaners and mops for years.This attractive and well designed product is the best one I’ve owned and it works perfectly.Narwal will doubtless be sending out OTA updates to make it even better. The thing is, it is really hard for me to find any fault with this product that is an improvement over its predecessor.With it able to work perfectly in fully automatic A.I. Freo Mind mode, it makes use of numerous sensors to detect and correctly react to dirt or spills in the most appropriate manner. If you want to make use of various settings yourself to modify the system, you will find the app provides you with vast control.Point is, the mopping pads are able to adjust pressure on the floor depending upon the surface. A little less downward pressure on your wooden floors versus your tiles. Those pads are kept clean and wet with prompt and effective washing with clean fresh water in the handsomely designed base. Detergent that is child and pet safe is automatically added to the water.When the cleaning job completes they are washed and dried with heated air. The washing tray is easy to remove and clean yourself as you should do every couple of weeks or so. The system is designed for maximizing cleaning performance, with no fiddly easy to fail mechanical washing methods.I also am so very pleased that with this powerful capable vacuum and mop to find out that it is amazingly quiet.A very large dustbin is made more efficient by the compression of the contained contents and disinfected and air drying to prevent any moisture from leading to bacterial growth and smells. The solution is in sync with the ability to handle potentially a longer, dump with a possible 7 weeks needed before tossing the expanding disposal filter bags/cartridges or you can use the included 1 litre more conventional dustbin with a washable filter. I have only used the newer disposal bins thus far and I am very happy to say they work as advertised.If you’re someone who has a few kids and several pets, you may have more frequently emptying and the easiest to empty conventional dust bin may be the way you end up going. Take note though that you are able to buy third parties filters and parts that are very cost effective. The Narwal Freo is a great machine that has been a success around the world, so no shortage of consumables are available for your long term enjoyment of this machine.It is an easy to setup product that you can trust to make your home as clean as possible and even do this while the family sleeps as it is so quiet and doesn’t have a super loud dirt handling solution that is subject to possibly clogging up with potentially damp dirt and dust.On so many levels, this mopping vacuum is a step above. I am very glad that I took the plunge and went with Narwal who have gone above and beyond in designing a super capable and easy to live with device to make your home better.Highly recommended.

I purchased the Narwal Freo X after doing A LOT of research. It is the first time we invested in a robot vacuum and we figured that it would make sense to go for a more comprehensive, all-in-one solution. We live in a townhouse with 2 floors and all hardwood flooring. Here’s my pros and cons list:Pros:- The unit is VERY smart. The mapping is very effective and accurate. It maps the environment accurately, navigates obstacles with ease and avoids stairs successfully- The mopping for hardwood floors adds so much value than just a regular vacuum. After the first use I couldn’t really tell the difference between my own cleaning (vacuuming + mopping) and the robot’s- I like the fact that it cleans the mops after every use- It detects rugs correctly and boosts the vacuum power accordinglyCons:- In a multi-story house, you’re limited to mopping only a certain amount of square footage before needing to return the robot to the base for mop cleaning. Since we placed the base in the 1st floor, that means doing one bedroom at a time upstairs which while not ideal, it is very manageable. I could also vacuum the whole upstairs in one go but I just rather not.- My strongest point of frustration was actually with the mobile app user experience. It took me a long time to figure out how to configure the robot to operate in a multi map environment. The navigation of the app is not intuitive and it almost feels like it was made for desktop and poorly converted to mobile. It is usable, but definitely not intuitive.- The price tag is not the cheapest but I feel like the value is there. It is a high end product after all.